Support and Help Channels

  • 1 hour ticket response time

  • A 1–hour Ticket Reply Guarantee

  • Our crew of techs will do their best to reply to your assistance inquiries in approximately 1 hour. If, however, the issue you have stumbled upon needs aid from our Admin =Team,= we will forward the ticket to the administrator on shift and will submit a note to tell you.

  • Top quality support service

  • Top–class Tech Help And Support Service

  • We provide you with round the clock technical help and support through a super–fast ticket platform integrated into your Control Panel. You can contact us at any time about any of the apps that come pre–installed on the virtual server, this includes the desired Linux distribution, the server admin panel and our in–house created Website Control Panel.

  • Intuitive help center

  • An Educational Help Section

  • An extensive and constantly updated knowledge base is included in our in–house built Website Control Panel. It offers quick tips about how to execute all of the standard web site supervision jobs. The Help section provides thorough how to articles and step by step video tutorials. You can gain access to the Help zone by clicking the Help or Video buttons in the top right corner of each Control Panel section.