Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • You will find almost all the answers to your questions in the easy–to–navigate Help Center section integrated into MacuTech Hosting’s Website Control Panel. It includes an ever–enlarging repository with regularly asked questions and detailed help articles prepared by our experienced customer support staff.

  • Top quality support service

  • Educational Videos

  • If you’d like to watch how a task is achieved or how a problem is addressed, rather than just reading about it, then have a look at our selection of instructional video tutorials. They cover lots of different issues and will help you quickly learn how to work with the Website Control Panel.

  • Intuitive help center

  • A One–Hour Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24–7–365 client care service with a 60–minute ticket response guarantee. A team of expert support engineers will be at your disposal to respond to all the questions that you could possibly have. During non–busy hours, a reply will be supplied in even less than twenty minutes.