Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer assistance team is educated to speedily care for all our Linux cloud packages customers’ inquiries and assistance demands. Through our ticketing system, you will be able to supply your inquiry and a support team member will likely return to you in less than maximum an hour. In actual fact, practice has proved that the typical answer period is 20 mins.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us at any time necessary. Our crew of qualified professionals is going to be on–line for you 24x7x365 to answer to all of your issues and to take care of any issue that you may have. You also can send us a help and support ticket from the MacuTech Hosting Website Control Panel or send us an e–mail message at any time. In addition, on working days, you can easily phone us or make use of the online chat alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel gives a detailed practical knowledge base that is included in all parts. In each part, you’ll find a Help button which will load for you a group of step–by–step courses on how to make use of a certain option or accomplish a selected action. In addition, we have prepared short training video tutorials in an effort to get a better idea of the Control Panel’s interface.