Installation and Troubleshooting
Discover more about the services offered by the Installation & Troubleshooting feature, offered with our VPS and Dedicated Servers.
When you get your own server, you'll have more independence in regards to what you are able to install and run when compared to a shared hosting account. With a shared service, you've got access simply to your own account, thus you are not able to install server-side software. Although this is not a predicament for the majority of script-driven applications, there are several that have certain requirements and need particular software to be present on the machine either for some additional functions or for them to work at all. In case you have experience, you won't have any problems to run the hosting server, but if you don't, you may simply not have the competencies to manage everything and use the script applications you want. If this is the case, you can use our Installation & Troubleshooting upgrade, and so our system administrators can arrange everything for you and help you with any difficulties that you might encounter.
Installation and Troubleshooting in VPS Hosting
The upgrade features 60 minutes of custom work on your server, so if you acquire any of our virtual private servers
solutions, you'll be able to take full advantage of this service and have our administrators carry out a variety of tasks that you are unable to carry out yourself or you just have no time. They'll install and set up any piece of third-party software for you if the installation is complicated or they can troubleshoot any program that does not perform adequately for some reason. You may add the upgrade to your plan as many times as you need depending on the time needed for a particular task and its complexity. Any remaining time will remain available in your account for the future and you'll be able to see how many minutes are left in your billing Control Panel. Our Managed Services upgrade features thirty minutes of custom work on your machine too, but if you need more than that, you could always add the Installation & Troubleshooting upgrade with a few mouse clicks through the billing area.
Installation and Troubleshooting in Dedicated Web Hosting
You can add the upgrade to any one of the Linux dedicated servers hosting packages
which we offer at any time that you need it. In case you need any custom work from our admins right after your server is prepared, you may order the upgrade during the hosting server signup process, or when you need something to be performed afterwards, you can add the upgrade from your billing Control Panel. The Installation & Troubleshooting service includes 1 hour of work from our administrators on your machine, so in case you face any issues to install a third-party piece of software or some program gives errors and does not work the way it ought to, our specialists shall assist you in a very timely manner. If a task takes less than sixty minutes, the rest of the time shall be available for future tasks and you will be able to see it in the billing area. This upgrade is ideal if you don't have a lot of experience with managing a server or if you use our Managed Services upgrade, but you deplete the 30 minutes custom work it includes.